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WORK LIFE BALANCE AND JOB SATISFACTION OF EMPLOYEES IN MURTALA MUHAMMED AND VICTOR ATTAH INTERNATIONAL AIRPORTS IN NIGERIA
Abstract. Work life balance is expected to facilitate the prioritisation of work role and employee‟s satisfaction to be in a good state of mind and attain optimum performance in the workplace. Regrettably, the facilities in the Nigerians airports are substandard, dilapidated and not conducive for workplace and satisfaction of airport users. The main objective of this study was to investigate the effect of work-life balance on employee satisfaction in Murtala Muhammed Airport (MMA) and Victor Attah International Airport (VAIA). Mixed method design was used for the study. 1,725 of FAAN employees in MMA and 291 of State employees in VAIA constituted the population. The sample size was determined with Krejcie and Morgan (1970) and Census approach to arrive at 604. Multi Stage, Ppurposive and stratified sampling techniques were used. Stratified sampling on the premise that FAAN has 30 airports nationwide in six geo-political zones and these airports cannot all be researched. Victor Attah International Airport was purposely selected because is one of the five state managed airports in Nigeria. Instrument of data collection was questionnaire and unstructured interview. 604 questionnaire was administered to employees of the two airports and response rate was 67%. Descriptive and inferential statistics was used to analyse data. The findings revealed that work stress affects the home and quality family life of the employees. Again, there is no job satisfaction among the employees of FAAN in MMA while their counterparts in VAIA had job satisfaction.
Conclusively, work life balance has the capability to job satisfaction of an employee and can possibly influence the changes in employee performance in the two airports. It was therefore, recommended that Management of MMA and VAIA provide enabling work environment, rewards system, adequate training programs, and required tools and equipment in other to encourage, and boost the satisfaction and performance of employees.
Keywords: Work-Life Balance, Employee,
Performance, Airport, Policy