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INDUSTRIAL RELATION AS A VERITABLE INSTRUMENT FOR THE SETTLEMENT OF INDUSTRIAL DISPUTE IN AN ORGANISATION (A CASE STUDY OF NIGERIA BEWERIES PLC, ENUGU)

ABSTRACT

 

This research work tied to find out if industrial relation is vital in the settlement of disputes in an organization.  This research work consists of fire chapters.

Chapter one contains a general discussion of industrial relation as seen by different people.  It went further to state the problems to be studies and why this study was carried out, the scope and limitation of the study and finally the research question and references.

Chapter two contains a number of past related literature, examined by other studies as it relates to how industrial relation is vital in the settlement of dispute in an organization.

Chapter three deals with the design of the study, the methods used in collecting relevant data.  It is also deals with ways limit the study of this work.  The data got from the research survey were analyzed and interpreter in chapter four and also hypothesis were tested.

Finally, the summary of findings, conclusion on the research and

recommendation made by the researcher are highlighted in chapter five.

If the organization would put the recommendations made in this study to work, they will not only achieve efficient and effective management but also achieve their goal that is profit maximization.

CHAPTER ONE

 

INTRODUCTION

1.1    BACKGROUND OF THE STUDY.

The industrial relation is a discipline that deals with the relationship between employers and employers as they interact with each other.

Looking backward historically, one can say that the coming of the whitemen to the third world countries like Nigeria ushered in so many changes in the way of life of our people including the replacement if our communal world relations by paid employment system.  The able bodied men and woman in the society were employed.

For construction of rail way line, motor highways, se5rvants to the white masters are over laboured and as well needed for other jobs that needs strength these men were then remunerated in money but the introduction of ax, made almost compulsory for the adult, makes engage themselves in one form of paid employment or the other.

With the growth of paid employment, there come the need for some kind of job regulation between employers on the other hand acting as a group or unions.

In industrial relations, the government or its agent takes the position of an empires or moderators during the employers and employees controversial negotiations.

Hence it is usually said that industrial relations involves three parties such as the employers, employees and the government or its agency as the empire.  This is called tripartite negotiations or dialogue, all these are geared towards maintaining good industrial harmony between the workers and the management or employers.

At first, the workers union often resorts to strike action of making their feelings known to the management to obtain their demand to substitute the collective bargaining for the feeble effort or complete surrender of individual works dealing with employers to compli8cate what has been considered as a matter of “free” individual relations between employers and employees.  It is in this regard that the term industrial relations evolved as a study of an economic class conflict between the haves or the bourgeoisies and the have not or the proletarians vice versa.

Moreover, the ultimate nature of the conflict was perhaps seriously misunderstood as indicate in the fieriness with which it was and still indeed frequently waged.  This can be seen when it involve the burning of factory machines distraction of manufacturing properties, dismissed imprisonment and even shooting of workers as experienced by the coal miners in Iva valley in 1949 at Enugu which gave rise to the formation of Nigeria labour congress (NLC).

All these features in the custody of industrial used countries.  Inspite of the opportunities to have been benefited from lesion of history, this manifestation of industrial conflict have also been apparent in the developing countries especially in the third world countries like Nigeria.

However, the industrial conflict has no final victor or permanent vanquish as each of the parties are mutually supportive.  As Ivor Kenny put it, there is  fundamental conflict of power between those in authority and those over whom authority is exercised.

 

1.2           STATEMENT OF PROBLEM.

Through industrial in both public and private industries are believe to be inherent and normal, for the employer seeks to obtain labour at the most economic rate (as he does with all other resources) and the employer  seeks to sell his labour for the best possible return as all supplies do.

Inspite of the fact that Nigeria has been witnessing a myriad of industrial unrest, ranging from minor unrest within private industries and state government establishment and parastalals to the nation wide strikes in Nigeria

The cause of these4 strikes have been generally suspected to be as a result of poor management of these establishments, poor states of the nations economy, non-payment of workers salaries and bonuses, incessant lay-off and in some situation complete liquidation of some companies or an organization.

 

Moreover, in every work situation, differences of opinion will arise over working methods, conditions and rates of pay, if relationships are poor, these differences will develop into confrontation which may in turn result to open disputes involving either strike action and stoppages or the failure of workers and management to co-operate fully.

Apart from losses in output which such dispute can cause, the long term effects can be poor industrial relations is likely to face industrial disputer.

Most of these public organizations are concerned with the provision of vital goods and services, sometimes undermonpolistic conditions.

Moreover, looking critically into the associated problems of industrial relation as a discipline, it can be categories into the following:

a.       How to organize productions and shares the returns of other joint endeavors as regards to employees and employers.

b.      The employers are primarily concern on maximizing the returns from their investment while the employees are only interested on how to maximized his own returns in the form of wages and other benefits.

c.       What benefits institute by the organization and who shall partial there of.

d.      What to produce and how to produce them by the organization.

e.       Decision on how to employ and dismiss by the organization as regards to employer who shall make such decision and how such decision can be made

f.       The appropriate time available for the employment contract negotiation as regards to the employees and employers

 

 

1.3           PURPOSE OF THE STUDY.

The intention to which the researcher had in mind before carrying out the research is to examine the following:

a.       To examine the role of industrial relation in the running of business organization efficiently and effectively

b.      To examine the role of industrial relation between employers in delegation of duty

c.       To ascertain how employers and employees joint consultation and collective of organizational policies.

d.      To ascertain how industrial relation ensures harmony in an organization.

 

1.4           SCOPE OF THE STUDY.

The research work is being limited to the industrial dispute as applied in Nigeria Breweries 9th mile corner, with a view to improve harmony in the organization and also the organizations performance.

1.5           RESEARCH QUESTIONS

To enable the researcher solve the problem in his research work the following research questions were formulated.

  1. What role has the industrial relation played in the running of business

          organization efficiently and effectively?

  1. What role does industrial relation played between employers in

          delegation of duty?

iii.     Does employers and employees joint consultation and collective

          bargaining in organization permits evaluation of organizational policies?

iv.     Does industrial relation ensure harmony in an organization?

 

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7 years ago 0 Comments Short URL

DESIGN AND IMPLEMENTATION OF A COMPUTERIZED FINANCIAL MANAGEMENT SYSTEM FOR PUBLIC INTSTITUTIONS (A CASE STUDY OF UNTH, ENUGU)


ABSTRACT

          The proper management and utilization of financial resources has over the years been the bed rock of growth, expansion and continual existence of the world most popular industries and business organizations. In contrast, the liquidation of once popular organizations is dependent on the allocation and improper utilization of financial resources used in the running of these organization.

However, due to the inadequacies and imperfection of human beings, a lot of problems such as misappropriation, misallocation and mismanagement of financial resources, using manual and mechanical method over the years has led to the collapse of many organizations.

This work is directed towards the computerization of the already existing financial management system used in monitoring the allocation and proper utilization of financial resources used in running of the organization by ensuring faster accurate and credible financial reports as well as identifying the various problems which are inherent and encountered in the manual and mechanical methods of determining the funds to be allocated to the various working areas, (departments) in accordance to the budgetary system.

Therefore the introduction of computer would be platform on which the actualization of the design and implementation of financial management system of the case study of this project work should be achieved.

TABLE OF CONTENT

Title Page                                                                                ii

Certification                                                                                      iii

Dedication                                                                               iv

Acknowledgement                                                                             v

Abstract                                                                                  vii

Table of content                                                                      ix

CHAPTER ONE

1.0            Introduction                                                                            1

1.1            Statement of problem                                           2

1.2            Purpose of study                                                  3

1.3            Aims and objectives                                             4

1.4            Delimitation                                                                   5

1.5            Limitation                                                            5

1.6            Assumptions                                                        6

1.7            Definition of terms                                                         7

CHAPTER TWO

2.0            Literature Review                                                 10

CHAPTER THREE

3.0            Description and Analysis of existing system                 19

3.1            Fact findings method                                            19

3.2            Procedure for data collection                                20

3.3            Organizational structure                                                21

3.4            Objectives of the existing system                         22

3.5            Input, Process and Output analysis                     23

3.6            Information flow diagram                                    25

3.7            Problems of the existing system                                    26

3.8            Justification for the new system                                    26

CHAPTER FOUR

4.0            Design of the new system                                     28

4.1            Output specification and design                                    28

4.2            Input specification and design                              30

4.3            File design                                                            32

4.4            Procedure chart                                                    33

4.5            System flowchart                                                 34

4.6            System requirement.                                            36

CHAPTER FIVE

5.0            Implementation                                                    37

5.1            Program design                                                    37

5.2            Program flowchart                                                         38

CHAPTER SIX

6.0            Documentation                                                     41

CHAPTER SEVEN

7.0            Recommendation And Conclusion                       44

7.1            Recommendation                                                 44

7.2            Conclusion                                                           45

References                                                            47

 

 

 

CHAPTER ONE

 

1.0     INTRODUCTION

          Financial management can be regarded as the process which ensures that financial resources are obtained economically and used efficiently and effectively in the accomplishment of the desired goals. These processes involve monitoring and analyzing public institutions financial conditions, general and special account, management budgetary procedures, financial statements and reports, payroll/income tax calculation and salary payments, and managing cash flow.

Price to the emergence and introduction of computer all these processes and activities were done manually. The expansion of the University of Nigeria Teaching Hospital UNTH, Enugu just like any other public institution, will not only intensity but also diversify the financial operations thereby making the activities increasingly difficult and wearisome. The volume of transaction has already increased to a level that requires automation.

Convincingly, the field of data processing was not easy to get by and so over the years (in the field of data processing with utmost speed), mankind has searched for the extra-ordinary. At such time came the emergence of the computer which is widely used virtually in all areas of human endeavor.

The increase in the use of computer in both public and private institutions of the world economic is an undisputable conclusion for efficiency, speed and accuracy of its operations in achieving results.

However, the manual processes and procedures of financial resources allocation and utilization is our contemporary days has been confronted with consistent problems of errors and wastage of time which are traceable to human mistakes and shortcomings.

The establishment of a sustainable, manageable, reliable and flexible financial management system for UNTH to curb these problems  inherent in the existing system is the bases of this project work. Such a financial management system will support all operational accounting procedures as well as financial management.

 

1.1     STATEMENT OF PROBLEM

The problems faced in the financial management activities includes

  1. The consistent prevalence of errors in calculations carried out on financial reports which are traceable to human mistakes and shortcoming.
  2. Improper handling of financial statement, reports and records as a result of the problem of space for storage and retrieval purposes which led to many files been misplaced.
  3. The interval or time consumed in analyzing and ascertaining the accuracy and approval of financial statements and accounts which in turn affects decision making and policy formulation.

This research work is prompted to these problem g\for it is the basis of the above problems facing manual financial management procedures and activities today that instilled the researcher to look into the subject of curbing and controlling financial management activities manually.

 

1.2     PURPOSE OF STUDY

          This project work is very essential in various ways to a number of people including the business men, sole proprietors, firms, organization, companies etc. both private and public institution whose utmost desire is to ensure expansion of their institution through proper financial resources allocation and management. It will be enormous benefits to both accountants and auditors from time to time.       

          Also it is to remove repetitive, inefficient processes and unclear procedures and provides adequate information supporting financial decision making which enables the institution to secure its resources against dubious minded managers as well as unreliable information.

Finally, the project work is also to serve as a reference or guide for future research to be carried out for proper documentation.

 

1.3     AIMS AND OBJECTIVES

            The aim and objectives of this study is to minimize and if possible eradicate the problems or errors made by human beings due to shortcomings. This will be achieved by the establishment of a sustainable, manageable and flexible financial management system.

Another aim is to ensure that financial records are properly stored thereby preventing them from getting lost since these records will be used in the future especially when making or planning for budget. Also the work is to ensure that accurate, faster and reliable calculations are carried out on reports without any suspicious of any sought.

 

1.4     DELIMITATION

          As a result of the complexity of the organization in question as well as the financial management activities, this research only considers the properly monitoring of internally generated funds, its expenditure and disbursement using computer option to control it.

The research would as well look at the nature of the existing problems and suggest ways of controlling them.

The researcher would as well consider some manual processes of controlling financial resources without necessarily going further to expose sophisticated procedures in controlling  these resources as they are beyond of the circumstances beyond the researcher’s control.

 

1.5     LIMITATIONS

          This research work was seriously constrained by a number of factors, the most pronounced of which were time and money.

TIME

          Time was the most important obstacle to the feasibility of this project work. As a student held bound by serous studies for examination, the research was not given the best appropriate attention it should had though I made sure that the few I had meticulously collated will be a point of reference to other researchers in financial management problems.

MONEY

          Inadequate finance also pose some threats and challenges to the realization, completion and success of this research work. Going to libraries for week as well as browsing on internet to gather materials and the organization which I used is my case study to interview some members of staff, typesetting and  biding the discoveries into booklet, all these demanded enough financial resources.

 

1.6     ASSUMPTIONS

          In the research work, I assumed that the facts and figures gathered are both accurate and reliable and that at the end of the study I would be able to report in this work, the various processes involved in a financial management operations.

 

1.7     DEFINITION OF TERMS

FINANCIAL CONTROL: This is defined as processes which makes sure that financial resources used in running an organization are obtained and efficiently utilized in the accomplishment of set objectives or desired goals.

INTERNAL CONTROL: Internal control is defined as “Not only internal check and internal audit but the whole system of controls, financial and otherwise, established by the management in order to carry on the business of any the company in an orderly manner, safeguard its assets and secure as far as possible the accuracy and reliability of its records.

INTERNAL CHECK: This is defined as the allocation of authority and work in such a manner as the afford checks on the routine transactions of day-to-day work by means of the work one person being proved independently by another, or the work of a person being complementary to that of another.

BUDGETING PROCEDURES: This refers to practices. Processes, institutional arrangements, documentation, norms and conventions governing budget preparation, approval, implementation, appraisal and review

COMPUTER SYSTEM: An electronic device or system which is capable of performing sequence of operation in a distinctive and explicit manner. These operations entails computation and manipulation of data. A computer system is made up of inter-related components that works together to achieve an aim.

COMPUTER PROGRAM: These are set of detailed instructions or statement that are logically arranged and transferred to computer system and used to direct the functionality of the system. It also entails procedures to be followed by the computer system in order to obtain the required result.

PROGRAM FLOWCHART: A graphical representation of the structure of a program indicating the control flow and primitive action perform by the program.

SYSTEM FLOWCHART: A diagrammatical representation of the logical steps flow of documents around the computer and perform by the computer.

RECCURRENT FUNDS ACCOUNT: This is an accounting system used in UNTH to monitor the financial resources used in the acquisition of transactory materials i.e daily recurring materials such as fueling, trying of drugs etc.

SALARY ACCOUNT: This is a system that maintains or records all the account paid to workers at the various levels of management and sections of the institution.

CAPITAL ACCOUNT: This is a system that monitors financial resources used in buying long lasting materials eg equipment, buses etc.

SPECIAL PROJECT ACCOUNT: This system monitors all expenditure incurred in the execution of defined projects by the institution.

TURN OVER: This represent the total amount of money or capital generated by an organization or commercial form over a specified period of time.

 

 

 

 

HOW TO GET THE FULL PROJECT WORK

 

PLEASE, print the following instructions and information if you will like to order/buy our complete written material(s).

 

HOW TO RECEIVE PROJECT MATERIAL(S)

After paying the appropriate amount (#3000) into our bank Account below, send the following information to

08139462710 or 08137701720

 

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(2)     Email Address

(3)     Payment Name

(4)    Teller Number

We will send your material(s) immediately we receive bank alert

 

BANK ACCOUNTS

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 0046579864

Bank: GTBank.

 

OR

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 2023350498

Bank: UBA.

 

HOW TO IDENTIFY SCAM/FRAUD

As a result of fraud in Nigeria, people don’t believe there are good online businesses in Nigeria.

 

But on this site, we have provided “table of content and chapter one” of all our project topics and materials in order to convince you that we have the complete materials.

 

Secondly, we have provided our Bank Account on this site. Our Bank Account contains all information about the owner of this website. For your own security, all payment should be made in the bank.

 

No Fraudulent company uses Bank Account as a means of payment, because Bank Account contains the overall information of the owner

 

CAUTION/WARNING

Please, DO NOT COPY any of our materials on this website WORD-TO-WORD. These materials are to assist, direct you during your project.  Study the materials carefully and use the information in them to develop your own new copy. Copying these materials word-to-word is CHEATING/ ILLEGAL because it affects Educational standard, and we will not be held responsible for it. If you must copy word-to-word please do not order/buy.

 

That you ordered this material shows you have agreed not to copy word-to-word.

 

 

FOR MORE INFORMATION, CALL:

08139462710 or 08137701720

 

YOU CAN ALSO CALL:

08068231953, 08168759420

 

 

Visit any of our project websites below:

www.easyprojectmaterials.com

www.easyprojectmaterials.com.ng

www.easyprojectmaterial.net

www.easyprojectmaterial.net.ng

www.easyprojectsolutions.com

www.worldofnolimit.com

www.worldofnolimit.com

www.nairaproject.com.ng

www.nairaprojects.com.ng

www.nairaproject.net

www.nairaprojects.net

www.uniproject.com.ng

www.uniprojects.com.ng

 

 

 

 

 

 

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7 years ago 0 Comments Short URL

THE IMPACT OF ACCOUNTING ON ORGANISATION EFFECTIVENESS A CASE STUDY OF FEDERAL PAY OFFICE, ENUGU

ABSTRACT

The need for keeping prompt and accurate record of transaction in the government services of the receipt and disbursement of public fund cannot be over-emphasized. This is why the officers of the Accountant –General of the federation in whose hands this duty falls, has over the years been engaged in the determination of procedure to achieve an optimum effectiveness of these recordings.

The management of public fund regimes an appropriate and comprehensive accounting system. This has necessitated the formulation of a number of control measure to ensure accountability and probity right from the budget proposal level to the actual implementation.

As government spending grows, there is the need to do more than our tailing spending within appropriate amount as it is entirely possible to expend money without reaping the reward for such scientific. Thus, the need to evaluate the benefits and manage the costs become more essential. This is the enrolment of accounting, and its efficiency and effectiveness manifests the impact on the governed.

CHAPTER ONE

INTRODUCTION

1.1    BACKGROUND OF STUDY

The management and control of the public fund is the heart of government administration. This calls for the need for an acceptable accounting system that will comprehensively prefer solution to the accounting needs of the government on public funds is governed by the financial (control and management). Act of 1958 A to E into section 154, dealing with the operation of the consideration Amendment of 1957 which inserted sub –154 A to E into section 154, dealing operation of the constrained therein formed the based of the financial Act which were replicated with slight changes in the 1979 and 1989 constitution, Higher to , government accounting is regulated by section 129 –145 of the constitution, the laws enacted by government in power, the financial control and management Act 1958, by decree and acts enacted from time to time.

The management and control of the public fund is invested on the federal ministry of finance and this rests on the shoulders of the Treasury now referred to as the office of the Accountant General.

In the treasury its self, functions and duties are streamlined to a set of guide. This is because government accounting is based strictly on cash”.

The expenditure and receipts for the year are balanced and closed for the year and there is no transfer to the next period.

The financial regulation, treasury accounting manual, and regulation. That guide the treasury in the management and control of the public find of the government whose objective is service.

This study is directed to a division of the treasury the federal pay office, Enugu. It will be concerned mainly with the duties and functions of the office, the effectiveness of the accounting as it relates to the goals of the

Government which is service. The study will also determines to what extent the principles, rules and regulation governing. The government accounting system is being utilized and its effect on the general public.

The federal pay office, Enugu which is the main focus of this work has the following as its main general duties:

i. receiving and payment of cash.

ii. Keeping of cash book to record all the cash transaction.

iii. Operation of a bank account on which cheques are drawn.

iv. Providing information on the cash position at a given date.

Effectiveness of these duties are enhanced through the establishment of internal check system in its operation to minimize fraud and loss of funds.

The federal pay officer is the head of this office. Going by the provision of financial regulation (ff) section 104 (II), the officer “ is entrusted with the receipts, custody and disbursement of public money and is required to keep one of the recognized cash books, the transaction in which are subsequence embodies in the accounts rendered by the accountant – general of the federation”.

The office is segmented into eight (8) sections top facilitate efficient and effective performance of duties as stated above.

1.2 STATEMENT OF PROBLEM:

There has always been the call for proper accounting of the public fund. The treasury being the custodian of the public fund, has as its motor: accountability probity and transparency.

The federal; pay office, Enugu, being part of treasury is banqueted with the same number of problems that hinder the effectiveness of the established accounting system.

This study is focused on the following identified problems:

a. Delay in the preparation of final accounts monthly transcript.

b. Delay in the preparation of bank reconciliation statement.

c. Rate remittance/ cash transfers.

d. Inadequate method of revenue collection and control.

e. Inadequate staffing.

This research work is set to prefer a solution to these constraints that militate against the effectiveness of the established accounting system and its subsequent impact.

1.3 PURPOSE OF THE STUDY

In the light of the statements in 1.2, above, this research aims at ascertaining the impact and significance of government accounting system and then identify the other courses of its ineffectiveness or other wise in the federal pay office, Enugu.

The study also aims at analyzing the following:

a. the role played by the office in ensuring accountability of the public funds.

b. The extent of compliance with the financial regulation and treasury circulates etc., on the disbarment of funds etc by person or authorities entrusted with such responsibilities.

c. The extent to which fraud, misappropriation and embezzlement of public fund have persisted.

d. The cause of delay or tonight neglect in the implementation of the laid dawn accounting principles, rules and regulations.

e. The extent to which inadequate and inexperience suffering have contributed to the poor performance of the office in the government accounting system.

1.4.1 RESEARCH QUESTIONS

In view of the points raised in the statement of problems above the following research questions were formulated.

a. are the officers mining the key result area of the right caliber in terms of qualification and performance.

b. To what extent has the federal pay office strived in enforcing the implementation of the rules etc.

c. To what extent do the ministries / department accountable to the federal pay office comply with financial regulation and other guide in the performance of their duties?

d. What problems do the accounting officers encounter in the course of their duties?

1.4.2 HYPOTHESIS:

As a guide to determining the effectiveness and impact of the above, the following hypothetical statements are necessary.

1.      QUALIFICATION

H0 : The officers manning the key results area are not qualified.

Hi: The officers manning the key result area are really qualified to do the job.

2.      IMPLEMETATION

H0 : The federal pay office do not enforce the implementation of the rules.

Hi: The federal pay office ensures that the rules are properly implemented.

3.      COMPLIANCE

H0: The ministries/department accountable to the federal pay office do not comply with the guide as provided in the financial regulation.

4.      PROBLEMS ENCOUNTERED:

H0: Accounting officers do not encounter any form of difficulty in the course of their duties.

Hi: Accounting officers normally encounter problems in the course of their duties.

1.5    SCOPE OF THE STUDY;

The scope of this study is how the federal pay office, Enugu, as a division of the treasury, discharged it duties.

The main focus is on its compliance to the treasury requirement, the enforcement of the rules and regulation on the ministries /department are accountable to it, the impact and effectiveness of the accounting system including the short coming.

1.6    SIGNIFICANCE OF STUDY:

This research work is of great importance to the general public, the government and the researcher.

To the general public, it will help to educate them properly on the duties and function of the treasury in general and the federal pay office in particular.

It will serve as a front to the reduction of incidence of fraud and malpractice.

To the government, the out come of this research will go a long way in making the government realise its objective as people will be more aware of government intentions. It will as well enhance the implementation of the government accounting problems in government establishments.

This work will expose the research to the mastery of the government accounting system and its procedures, which is different from commercial accounting system.

TABLE OF CONTENT:

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Statement of the Research Problem

1.3     Objectives of the Study

1.4     Significance of the Study

1.5     Research Questions

1.6     Research Hypothesis

1.7     Conceptual and Operational Definition

1.8     Assumptions

1.9     Limitations of the Study

 

CHAPTER TWO

LITERATURE REVIEW

2.1     Sources of Literature

2.2     The Review

2.3     Summary of Literature Review

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

Bibliography

 

 

HOW TO GET THE FULL PROJECT WORK

 

PLEASE, print the following instructions and information if you will like to order/buy our complete written material(s).

HOW TO RECEIVE PROJECT MATERIAL(S)

After paying the appropriate amount (#3000) into our bank Account below, send the following information to

08139462710 or 08137701720

 

(1)Your project topics

(2) Email Address

(3) Payment Name

(4)Teller Number

We will send your material(s) immediately we receive bank alert

 

BANK ACCOUNTS

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 0046579864

Bank: GTBank.

 

OR

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 2023350498

Bank: UBA.

 

HOW TO IDENTIFY SCAM/FRAUD

As a result of fraud in Nigeria, people don’t believe there are good online businesses in Nigeria.

 

But on this site, we have provided “table of content and chapter one” of all our project topics and materials in order to convince you that we have the complete materials.

 

Secondly, we have provided our Bank Account on this site. Our Bank Account contains all information about the owner of this website. For your own security, all payment should be made in the bank.

 

No Fraudulent company uses Bank Account as a means of payment, because Bank Account contains the overall information of the owner

 

CAUTION/WARNING

Please, DO NOT COPY any of our materials on this website WORD-TO-WORD. These materials are to assist, direct you during your project.  Study the materials carefully and use the information in them to develop your own new copy. Copying these materials word-to-word is CHEATING/ ILLEGAL because it affects Educational standard, and we will not be held responsible for it. If you must copy word-to-word please do not order/buy.

 

That you ordered this material shows you have agreed not to copy word-to-word.

 

 

FOR MORE INFORMATION, CALL:

08139462710 or 08137701720

 

YOU CAN ALSO CALL:

08068231953, 08168759420

 

 

Visit any of our project websites below:

www.easyprojectmaterials.com

www.easyprojectmaterials.com.ng

www.easyprojectmaterial.net

www.easyprojectmaterial.net.ng

www.easyprojectsolutions.com

www.worldofnolimit.com

www.worldofnolimit.com

 

 

 

Tags: ,

7 years ago 0 Comments Short URL

THE IMPACT OF ACCOUNTING ON ORGANISATION EFFECTIVENESS A CASE STUDY OF FEDERAL PAY OFFICE, ENUGU

ABSTRACT

The need for keeping prompt and accurate record of transaction in the government services of the receipt and disbursement of public fund cannot be over-emphasized. This is why the officers of the Accountant –General of the federation in whose hands this duty falls, has over the years been engaged in the determination of procedure to achieve an optimum effectiveness of these recordings.

The management of public fund regimes an appropriate and comprehensive accounting system. This has necessitated the formulation of a number of control measure to ensure accountability and probity right from the budget proposal level to the actual implementation.

As government spending grows, there is the need to do more than our tailing spending within appropriate amount as it is entirely possible to expend money without reaping the reward for such scientific. Thus, the need to evaluate the benefits and manage the costs become more essential. This is the enrolment of accounting, and its efficiency and effectiveness manifests the impact on the governed.

CHAPTER ONE

INTRODUCTION

1.1    BACKGROUND OF STUDY

The management and control of the public fund is the heart of government administration. This calls for the need for an acceptable accounting system that will comprehensively prefer solution to the accounting needs of the government on public funds is governed by the financial (control and management). Act of 1958 A to E into section 154, dealing with the operation of the consideration Amendment of 1957 which inserted sub –154 A to E into section 154, dealing operation of the constrained therein formed the based of the financial Act which were replicated with slight changes in the 1979 and 1989 constitution, Higher to , government accounting is regulated by section 129 –145 of the constitution, the laws enacted by government in power, the financial control and management Act 1958, by decree and acts enacted from time to time.

The management and control of the public fund is invested on the federal ministry of finance and this rests on the shoulders of the Treasury now referred to as the office of the Accountant General.

In the treasury its self, functions and duties are streamlined to a set of guide. This is because government accounting is based strictly on cash”.

The expenditure and receipts for the year are balanced and closed for the year and there is no transfer to the next period.

The financial regulation, treasury accounting manual, and regulation. That guide the treasury in the management and control of the public find of the government whose objective is service.

This study is directed to a division of the treasury the federal pay office, Enugu. It will be concerned mainly with the duties and functions of the office, the effectiveness of the accounting as it relates to the goals of the

Government which is service. The study will also determines to what extent the principles, rules and regulation governing. The government accounting system is being utilized and its effect on the general public.

The federal pay office, Enugu which is the main focus of this work has the following as its main general duties:

i. receiving and payment of cash.

ii. Keeping of cash book to record all the cash transaction.

iii. Operation of a bank account on which cheques are drawn.

iv. Providing information on the cash position at a given date.

Effectiveness of these duties are enhanced through the establishment of internal check system in its operation to minimize fraud and loss of funds.

The federal pay officer is the head of this office. Going by the provision of financial regulation (ff) section 104 (II), the officer “ is entrusted with the receipts, custody and disbursement of public money and is required to keep one of the recognized cash books, the transaction in which are subsequence embodies in the accounts rendered by the accountant – general of the federation”.

The office is segmented into eight (8) sections top facilitate efficient and effective performance of duties as stated above.

1.2 STATEMENT OF PROBLEM:

There has always been the call for proper accounting of the public fund. The treasury being the custodian of the public fund, has as its motor: accountability probity and transparency.

The federal; pay office, Enugu, being part of treasury is banqueted with the same number of problems that hinder the effectiveness of the established accounting system.

This study is focused on the following identified problems:

a. Delay in the preparation of final accounts monthly transcript.

b. Delay in the preparation of bank reconciliation statement.

c. Rate remittance/ cash transfers.

d. Inadequate method of revenue collection and control.

e. Inadequate staffing.

This research work is set to prefer a solution to these constraints that militate against the effectiveness of the established accounting system and its subsequent impact.

1.3 PURPOSE OF THE STUDY

In the light of the statements in 1.2, above, this research aims at ascertaining the impact and significance of government accounting system and then identify the other courses of its ineffectiveness or other wise in the federal pay office, Enugu.

The study also aims at analyzing the following:

a. the role played by the office in ensuring accountability of the public funds.

b. The extent of compliance with the financial regulation and treasury circulates etc., on the disbarment of funds etc by person or authorities entrusted with such responsibilities.

c. The extent to which fraud, misappropriation and embezzlement of public fund have persisted.

d. The cause of delay or tonight neglect in the implementation of the laid dawn accounting principles, rules and regulations.

e. The extent to which inadequate and inexperience suffering have contributed to the poor performance of the office in the government accounting system.

1.4.1 RESEARCH QUESTIONS

In view of the points raised in the statement of problems above the following research questions were formulated.

a. are the officers mining the key result area of the right caliber in terms of qualification and performance.

b. To what extent has the federal pay office strived in enforcing the implementation of the rules etc.

c. To what extent do the ministries / department accountable to the federal pay office comply with financial regulation and other guide in the performance of their duties?

d. What problems do the accounting officers encounter in the course of their duties?

1.4.2 HYPOTHESIS:

As a guide to determining the effectiveness and impact of the above, the following hypothetical statements are necessary.

1.      QUALIFICATION

H0 : The officers manning the key results area are not qualified.

Hi: The officers manning the key result area are really qualified to do the job.

2.      IMPLEMETATION

H0 : The federal pay office do not enforce the implementation of the rules.

Hi: The federal pay office ensures that the rules are properly implemented.

3.      COMPLIANCE

H0: The ministries/department accountable to the federal pay office do not comply with the guide as provided in the financial regulation.

4.      PROBLEMS ENCOUNTERED:

H0: Accounting officers do not encounter any form of difficulty in the course of their duties.

Hi: Accounting officers normally encounter problems in the course of their duties.

1.5    SCOPE OF THE STUDY;

The scope of this study is how the federal pay office, Enugu, as a division of the treasury, discharged it duties.

The main focus is on its compliance to the treasury requirement, the enforcement of the rules and regulation on the ministries /department are accountable to it, the impact and effectiveness of the accounting system including the short coming.

1.6    SIGNIFICANCE OF STUDY:

This research work is of great importance to the general public, the government and the researcher.

To the general public, it will help to educate them properly on the duties and function of the treasury in general and the federal pay office in particular.

It will serve as a front to the reduction of incidence of fraud and malpractice.

To the government, the out come of this research will go a long way in making the government realise its objective as people will be more aware of government intentions. It will as well enhance the implementation of the government accounting problems in government establishments.

This work will expose the research to the mastery of the government accounting system and its procedures, which is different from commercial accounting system.

TABLE OF CONTENT:

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Statement of the Research Problem

1.3     Objectives of the Study

1.4     Significance of the Study

1.5     Research Questions

1.6     Research Hypothesis

1.7     Conceptual and Operational Definition

1.8     Assumptions

1.9     Limitations of the Study

 

CHAPTER TWO

LITERATURE REVIEW

2.1     Sources of Literature

2.2     The Review

2.3     Summary of Literature Review

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

Bibliography

 

 

HOW TO GET THE FULL PROJECT WORK

 

PLEASE, print the following instructions and information if you will like to order/buy our complete written material(s).

HOW TO RECEIVE PROJECT MATERIAL(S)

After paying the appropriate amount (#10000) into our bank Account below, send the following information to

08139462710 or 08137701720

 

(1)Your project topics

(2) Email Address

(3) Payment Name

(4)Teller Number

We will send your material(s) immediately we receive bank alert

 

BANK ACCOUNTS

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 0046579864

Bank: GTBank.

 

OR

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 2023350498

Bank: UBA.

 

HOW TO IDENTIFY SCAM/FRAUD

As a result of fraud in Nigeria, people don’t believe there are good online businesses in Nigeria.

 

But on this site, we have provided “table of content and chapter one” of all our project topics and materials in order to convince you that we have the complete materials.

 

Secondly, we have provided our Bank Account on this site. Our Bank Account contains all information about the owner of this website. For your own security, all payment should be made in the bank.

 

No Fraudulent company uses Bank Account as a means of payment, because Bank Account contains the overall information of the owner

 

CAUTION/WARNING

Please, DO NOT COPY any of our materials on this website WORD-TO-WORD. These materials are to assist, direct you during your project.  Study the materials carefully and use the information in them to develop your own new copy. Copying these materials word-to-word is CHEATING/ ILLEGAL because it affects Educational standard, and we will not be held responsible for it. If you must copy word-to-word please do not order/buy.

 

That you ordered this material shows you have agreed not to copy word-to-word.

 

 

FOR MORE INFORMATION, CALL:

08139462710 or 08137701720

 

YOU CAN ALSO CALL:

08068231953, 08168759420

 

 

Visit any of our project websites below:

www.easyprojectmaterials.com

www.easyprojectmaterials.com.ng

www.easyprojectmaterial.net

www.easyprojectmaterial.net.ng

www.easyprojectsolutions.com

www.worldofnolimit.com

www.worldofnolimit.com

 

 

 

Tags: ,

7 years ago 0 Comments Short URL

THE IMPACT OF ACCOUNTING ON ORGANISATION EFFECTIVENESS A CASE STUDY OF FEDERAL PAY OFFICE, ENUGU

ABSTRACT

The need for keeping prompt and accurate record of transaction in the government services of the receipt and disbursement of public fund cannot be over-emphasized. This is why the officers of the Accountant –General of the federation in whose hands this duty falls, has over the years been engaged in the determination of procedure to achieve an optimum effectiveness of these recordings.

The management of public fund regimes an appropriate and comprehensive accounting system. This has necessitated the formulation of a number of control measure to ensure accountability and probity right from the budget proposal level to the actual implementation.

As government spending grows, there is the need to do more than our tailing spending within appropriate amount as it is entirely possible to expend money without reaping the reward for such scientific. Thus, the need to evaluate the benefits and manage the costs become more essential. This is the enrolment of accounting, and its efficiency and effectiveness manifests the impact on the governed.

CHAPTER ONE

INTRODUCTION

1.1    BACKGROUND OF STUDY

The management and control of the public fund is the heart of government administration. This calls for the need for an acceptable accounting system that will comprehensively prefer solution to the accounting needs of the government on public funds is governed by the financial (control and management). Act of 1958 A to E into section 154, dealing with the operation of the consideration Amendment of 1957 which inserted sub –154 A to E into section 154, dealing operation of the constrained therein formed the based of the financial Act which were replicated with slight changes in the 1979 and 1989 constitution, Higher to , government accounting is regulated by section 129 –145 of the constitution, the laws enacted by government in power, the financial control and management Act 1958, by decree and acts enacted from time to time.

The management and control of the public fund is invested on the federal ministry of finance and this rests on the shoulders of the Treasury now referred to as the office of the Accountant General.

In the treasury its self, functions and duties are streamlined to a set of guide. This is because government accounting is based strictly on cash”.

The expenditure and receipts for the year are balanced and closed for the year and there is no transfer to the next period.

The financial regulation, treasury accounting manual, and regulation. That guide the treasury in the management and control of the public find of the government whose objective is service.

This study is directed to a division of the treasury the federal pay office, Enugu. It will be concerned mainly with the duties and functions of the office, the effectiveness of the accounting as it relates to the goals of the

Government which is service. The study will also determines to what extent the principles, rules and regulation governing. The government accounting system is being utilized and its effect on the general public.

The federal pay office, Enugu which is the main focus of this work has the following as its main general duties:

i. receiving and payment of cash.

ii. Keeping of cash book to record all the cash transaction.

iii. Operation of a bank account on which cheques are drawn.

iv. Providing information on the cash position at a given date.

Effectiveness of these duties are enhanced through the establishment of internal check system in its operation to minimize fraud and loss of funds.

The federal pay officer is the head of this office. Going by the provision of financial regulation (ff) section 104 (II), the officer “ is entrusted with the receipts, custody and disbursement of public money and is required to keep one of the recognized cash books, the transaction in which are subsequence embodies in the accounts rendered by the accountant – general of the federation”.

The office is segmented into eight (8) sections top facilitate efficient and effective performance of duties as stated above.

1.2 STATEMENT OF PROBLEM:

There has always been the call for proper accounting of the public fund. The treasury being the custodian of the public fund, has as its motor: accountability probity and transparency.

The federal; pay office, Enugu, being part of treasury is banqueted with the same number of problems that hinder the effectiveness of the established accounting system.

This study is focused on the following identified problems:

a. Delay in the preparation of final accounts monthly transcript.

b. Delay in the preparation of bank reconciliation statement.

c. Rate remittance/ cash transfers.

d. Inadequate method of revenue collection and control.

e. Inadequate staffing.

This research work is set to prefer a solution to these constraints that militate against the effectiveness of the established accounting system and its subsequent impact.

1.3 PURPOSE OF THE STUDY

In the light of the statements in 1.2, above, this research aims at ascertaining the impact and significance of government accounting system and then identify the other courses of its ineffectiveness or other wise in the federal pay office, Enugu.

The study also aims at analyzing the following:

a. the role played by the office in ensuring accountability of the public funds.

b. The extent of compliance with the financial regulation and treasury circulates etc., on the disbarment of funds etc by person or authorities entrusted with such responsibilities.

c. The extent to which fraud, misappropriation and embezzlement of public fund have persisted.

d. The cause of delay or tonight neglect in the implementation of the laid dawn accounting principles, rules and regulations.

e. The extent to which inadequate and inexperience suffering have contributed to the poor performance of the office in the government accounting system.

1.4.1 RESEARCH QUESTIONS

In view of the points raised in the statement of problems above the following research questions were formulated.

a. are the officers mining the key result area of the right caliber in terms of qualification and performance.

b. To what extent has the federal pay office strived in enforcing the implementation of the rules etc.

c. To what extent do the ministries / department accountable to the federal pay office comply with financial regulation and other guide in the performance of their duties?

d. What problems do the accounting officers encounter in the course of their duties?

1.4.2 HYPOTHESIS:

As a guide to determining the effectiveness and impact of the above, the following hypothetical statements are necessary.

1.      QUALIFICATION

H0 : The officers manning the key results area are not qualified.

Hi: The officers manning the key result area are really qualified to do the job.

2.      IMPLEMETATION

H0 : The federal pay office do not enforce the implementation of the rules.

Hi: The federal pay office ensures that the rules are properly implemented.

3.      COMPLIANCE

H0: The ministries/department accountable to the federal pay office do not comply with the guide as provided in the financial regulation.

4.      PROBLEMS ENCOUNTERED:

H0: Accounting officers do not encounter any form of difficulty in the course of their duties.

Hi: Accounting officers normally encounter problems in the course of their duties.

1.5    SCOPE OF THE STUDY;

The scope of this study is how the federal pay office, Enugu, as a division of the treasury, discharged it duties.

The main focus is on its compliance to the treasury requirement, the enforcement of the rules and regulation on the ministries /department are accountable to it, the impact and effectiveness of the accounting system including the short coming.

1.6    SIGNIFICANCE OF STUDY:

This research work is of great importance to the general public, the government and the researcher.

To the general public, it will help to educate them properly on the duties and function of the treasury in general and the federal pay office in particular.

It will serve as a front to the reduction of incidence of fraud and malpractice.

To the government, the out come of this research will go a long way in making the government realise its objective as people will be more aware of government intentions. It will as well enhance the implementation of the government accounting problems in government establishments.

This work will expose the research to the mastery of the government accounting system and its procedures, which is different from commercial accounting system.

TABLE OF CONTENT:

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Statement of the Research Problem

1.3     Objectives of the Study

1.4     Significance of the Study

1.5     Research Questions

1.6     Research Hypothesis

1.7     Conceptual and Operational Definition

1.8     Assumptions

1.9     Limitations of the Study

 

CHAPTER TWO

LITERATURE REVIEW

2.1     Sources of Literature

2.2     The Review

2.3     Summary of Literature Review

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

Bibliography

 

 

HOW TO GET THE FULL PROJECT WORK

 

PLEASE, print the following instructions and information if you will like to order/buy our complete written material(s).

HOW TO RECEIVE PROJECT MATERIAL(S)

After paying the appropriate amount (#5000) into our bank Account below, send the following information to

08139462710 or 08137701720

 

(1)Your project topics

(2) Email Address

(3) Payment Name

(4)Teller Number

We will send your material(s) immediately we receive bank alert

 

BANK ACCOUNTS

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 0046579864

Bank: GTBank.

 

OR

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 2023350498

Bank: UBA.

 

HOW TO IDENTIFY SCAM/FRAUD

As a result of fraud in Nigeria, people don’t believe there are good online businesses in Nigeria.

 

But on this site, we have provided “table of content and chapter one” of all our project topics and materials in order to convince you that we have the complete materials.

 

Secondly, we have provided our Bank Account on this site. Our Bank Account contains all information about the owner of this website. For your own security, all payment should be made in the bank.

 

No Fraudulent company uses Bank Account as a means of payment, because Bank Account contains the overall information of the owner

 

CAUTION/WARNING

Please, DO NOT COPY any of our materials on this website WORD-TO-WORD. These materials are to assist, direct you during your project.  Study the materials carefully and use the information in them to develop your own new copy. Copying these materials word-to-word is CHEATING/ ILLEGAL because it affects Educational standard, and we will not be held responsible for it. If you must copy word-to-word please do not order/buy.

 

That you ordered this material shows you have agreed not to copy word-to-word.

 

 

FOR MORE INFORMATION, CALL:

08139462710 or 08137701720

 

YOU CAN ALSO CALL:

08068231953, 08168759420

 

 

Visit any of our project websites below:

www.easyprojectmaterials.com

www.easyprojectmaterials.com.ng

www.easyprojectmaterial.net

www.easyprojectmaterial.net.ng

www.easyprojectsolutions.com

www.worldofnolimit.com

www.worldofnolimit.com

 

 

 

Tags: ,

7 years ago 0 Comments Short URL

THE IMPACT OF ACCOUNTING ON ORGANISATION EFFECTIVENESS A CASE STUDY OF FEDERAL PAY OFFICE, ENUGU

ABSTRACT

The need for keeping prompt and accurate record of transaction in the government services of the receipt and disbursement of public fund cannot be over-emphasized. This is why the officers of the Accountant –General of the federation in whose hands this duty falls, has over the years been engaged in the determination of procedure to achieve an optimum effectiveness of these recordings.

The management of public fund regimes an appropriate and comprehensive accounting system. This has necessitated the formulation of a number of control measure to ensure accountability and probity right from the budget proposal level to the actual implementation.

As government spending grows, there is the need to do more than our tailing spending within appropriate amount as it is entirely possible to expend money without reaping the reward for such scientific. Thus, the need to evaluate the benefits and manage the costs become more essential. This is the enrolment of accounting, and its efficiency and effectiveness manifests the impact on the governed.

CHAPTER ONE

INTRODUCTION

1.1    BACKGROUND OF STUDY

The management and control of the public fund is the heart of government administration. This calls for the need for an acceptable accounting system that will comprehensively prefer solution to the accounting needs of the government on public funds is governed by the financial (control and management). Act of 1958 A to E into section 154, dealing with the operation of the consideration Amendment of 1957 which inserted sub –154 A to E into section 154, dealing operation of the constrained therein formed the based of the financial Act which were replicated with slight changes in the 1979 and 1989 constitution, Higher to , government accounting is regulated by section 129 –145 of the constitution, the laws enacted by government in power, the financial control and management Act 1958, by decree and acts enacted from time to time.

The management and control of the public fund is invested on the federal ministry of finance and this rests on the shoulders of the Treasury now referred to as the office of the Accountant General.

In the treasury its self, functions and duties are streamlined to a set of guide. This is because government accounting is based strictly on cash”.

The expenditure and receipts for the year are balanced and closed for the year and there is no transfer to the next period.

The financial regulation, treasury accounting manual, and regulation. That guide the treasury in the management and control of the public find of the government whose objective is service.

This study is directed to a division of the treasury the federal pay office, Enugu. It will be concerned mainly with the duties and functions of the office, the effectiveness of the accounting as it relates to the goals of the

Government which is service. The study will also determines to what extent the principles, rules and regulation governing. The government accounting system is being utilized and its effect on the general public.

The federal pay office, Enugu which is the main focus of this work has the following as its main general duties:

i. receiving and payment of cash.

ii. Keeping of cash book to record all the cash transaction.

iii. Operation of a bank account on which cheques are drawn.

iv. Providing information on the cash position at a given date.

Effectiveness of these duties are enhanced through the establishment of internal check system in its operation to minimize fraud and loss of funds.

The federal pay officer is the head of this office. Going by the provision of financial regulation (ff) section 104 (II), the officer “ is entrusted with the receipts, custody and disbursement of public money and is required to keep one of the recognized cash books, the transaction in which are subsequence embodies in the accounts rendered by the accountant – general of the federation”.

The office is segmented into eight (8) sections top facilitate efficient and effective performance of duties as stated above.

1.2 STATEMENT OF PROBLEM:

There has always been the call for proper accounting of the public fund. The treasury being the custodian of the public fund, has as its motor: accountability probity and transparency.

The federal; pay office, Enugu, being part of treasury is banqueted with the same number of problems that hinder the effectiveness of the established accounting system.

This study is focused on the following identified problems:

a. Delay in the preparation of final accounts monthly transcript.

b. Delay in the preparation of bank reconciliation statement.

c. Rate remittance/ cash transfers.

d. Inadequate method of revenue collection and control.

e. Inadequate staffing.

This research work is set to prefer a solution to these constraints that militate against the effectiveness of the established accounting system and its subsequent impact.

1.3 PURPOSE OF THE STUDY

In the light of the statements in 1.2, above, this research aims at ascertaining the impact and significance of government accounting system and then identify the other courses of its ineffectiveness or other wise in the federal pay office, Enugu.

The study also aims at analyzing the following:

a. the role played by the office in ensuring accountability of the public funds.

b. The extent of compliance with the financial regulation and treasury circulates etc., on the disbarment of funds etc by person or authorities entrusted with such responsibilities.

c. The extent to which fraud, misappropriation and embezzlement of public fund have persisted.

d. The cause of delay or tonight neglect in the implementation of the laid dawn accounting principles, rules and regulations.

e. The extent to which inadequate and inexperience suffering have contributed to the poor performance of the office in the government accounting system.

1.4.1 RESEARCH QUESTIONS

In view of the points raised in the statement of problems above the following research questions were formulated.

a. are the officers mining the key result area of the right caliber in terms of qualification and performance.

b. To what extent has the federal pay office strived in enforcing the implementation of the rules etc.

c. To what extent do the ministries / department accountable to the federal pay office comply with financial regulation and other guide in the performance of their duties?

d. What problems do the accounting officers encounter in the course of their duties?

1.4.2 HYPOTHESIS:

As a guide to determining the effectiveness and impact of the above, the following hypothetical statements are necessary.

1.      QUALIFICATION

H0 : The officers manning the key results area are not qualified.

Hi: The officers manning the key result area are really qualified to do the job.

2.      IMPLEMETATION

H0 : The federal pay office do not enforce the implementation of the rules.

Hi: The federal pay office ensures that the rules are properly implemented.

3.      COMPLIANCE

H0: The ministries/department accountable to the federal pay office do not comply with the guide as provided in the financial regulation.

4.      PROBLEMS ENCOUNTERED:

H0: Accounting officers do not encounter any form of difficulty in the course of their duties.

Hi: Accounting officers normally encounter problems in the course of their duties.

1.5    SCOPE OF THE STUDY;

The scope of this study is how the federal pay office, Enugu, as a division of the treasury, discharged it duties.

The main focus is on its compliance to the treasury requirement, the enforcement of the rules and regulation on the ministries /department are accountable to it, the impact and effectiveness of the accounting system including the short coming.

1.6    SIGNIFICANCE OF STUDY:

This research work is of great importance to the general public, the government and the researcher.

To the general public, it will help to educate them properly on the duties and function of the treasury in general and the federal pay office in particular.

It will serve as a front to the reduction of incidence of fraud and malpractice.

To the government, the out come of this research will go a long way in making the government realise its objective as people will be more aware of government intentions. It will as well enhance the implementation of the government accounting problems in government establishments.

This work will expose the research to the mastery of the government accounting system and its procedures, which is different from commercial accounting system.

TABLE OF CONTENT:

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Statement of the Research Problem

1.3     Objectives of the Study

1.4     Significance of the Study

1.5     Research Questions

1.6     Research Hypothesis

1.7     Conceptual and Operational Definition

1.8     Assumptions

1.9     Limitations of the Study

 

CHAPTER TWO

LITERATURE REVIEW

2.1     Sources of Literature

2.2     The Review

2.3     Summary of Literature Review

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

Bibliography

 

 

HOW TO GET THE FULL PROJECT WORK

 

PLEASE, print the following instructions and information if you will like to order/buy our complete written material(s).

HOW TO RECEIVE PROJECT MATERIAL(S)

After paying the appropriate amount (#3000) into our bank Account below, send the following information to

08139462710 or 08137701720

 

(1)Your project topics

(2) Email Address

(3) Payment Name

(4)Teller Number

We will send your material(s) immediately we receive bank alert

 

BANK ACCOUNTS

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 0046579864

Bank: GTBank.

 

OR

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 2023350498

Bank: UBA.

 

HOW TO IDENTIFY SCAM/FRAUD

As a result of fraud in Nigeria, people don’t believe there are good online businesses in Nigeria.

 

But on this site, we have provided “table of content and chapter one” of all our project topics and materials in order to convince you that we have the complete materials.

 

Secondly, we have provided our Bank Account on this site. Our Bank Account contains all information about the owner of this website. For your own security, all payment should be made in the bank.

 

No Fraudulent company uses Bank Account as a means of payment, because Bank Account contains the overall information of the owner

 

CAUTION/WARNING

Please, DO NOT COPY any of our materials on this website WORD-TO-WORD. These materials are to assist, direct you during your project.  Study the materials carefully and use the information in them to develop your own new copy. Copying these materials word-to-word is CHEATING/ ILLEGAL because it affects Educational standard, and we will not be held responsible for it. If you must copy word-to-word please do not order/buy.

 

That you ordered this material shows you have agreed not to copy word-to-word.

 

 

FOR MORE INFORMATION, CALL:

08139462710 or 08137701720

 

YOU CAN ALSO CALL:

08068231953, 08168759420

 

 

Visit any of our project websites below:

www.easyprojectmaterials.com

www.easyprojectmaterials.com.ng

www.easyprojectmaterial.net

www.easyprojectmaterial.net.ng

www.easyprojectsolutions.com

www.worldofnolimit.com

www.worldofnolimit.com

 

 

 

Tags: ,

7 years ago 0 Comments Short URL

THE IMPACT OF ACCOUNTING ON ORGANISATION EFFECTIVENESS A CASE STUDY OF FEDERAL PAY OFFICE, ENUGU

ABSTRACT

The need for keeping prompt and accurate record of transaction in the government services of the receipt and disbursement of public fund cannot be over-emphasized. This is why the officers of the Accountant –General of the federation in whose hands this duty falls, has over the years been engaged in the determination of procedure to achieve an optimum effectiveness of these recordings.

The management of public fund regimes an appropriate and comprehensive accounting system. This has necessitated the formulation of a number of control measure to ensure accountability and probity right from the budget proposal level to the actual implementation.

As government spending grows, there is the need to do more than our tailing spending within appropriate amount as it is entirely possible to expend money without reaping the reward for such scientific. Thus, the need to evaluate the benefits and manage the costs become more essential. This is the enrolment of accounting, and its efficiency and effectiveness manifests the impact on the governed.

CHAPTER ONE

INTRODUCTION

1.1    BACKGROUND OF STUDY

The management and control of the public fund is the heart of government administration. This calls for the need for an acceptable accounting system that will comprehensively prefer solution to the accounting needs of the government on public funds is governed by the financial (control and management). Act of 1958 A to E into section 154, dealing with the operation of the consideration Amendment of 1957 which inserted sub –154 A to E into section 154, dealing operation of the constrained therein formed the based of the financial Act which were replicated with slight changes in the 1979 and 1989 constitution, Higher to , government accounting is regulated by section 129 –145 of the constitution, the laws enacted by government in power, the financial control and management Act 1958, by decree and acts enacted from time to time.

The management and control of the public fund is invested on the federal ministry of finance and this rests on the shoulders of the Treasury now referred to as the office of the Accountant General.

In the treasury its self, functions and duties are streamlined to a set of guide. This is because government accounting is based strictly on cash”.

The expenditure and receipts for the year are balanced and closed for the year and there is no transfer to the next period.

The financial regulation, treasury accounting manual, and regulation. That guide the treasury in the management and control of the public find of the government whose objective is service.

This study is directed to a division of the treasury the federal pay office, Enugu. It will be concerned mainly with the duties and functions of the office, the effectiveness of the accounting as it relates to the goals of the

Government which is service. The study will also determines to what extent the principles, rules and regulation governing. The government accounting system is being utilized and its effect on the general public.

The federal pay office, Enugu which is the main focus of this work has the following as its main general duties:

i. receiving and payment of cash.

ii. Keeping of cash book to record all the cash transaction.

iii. Operation of a bank account on which cheques are drawn.

iv. Providing information on the cash position at a given date.

Effectiveness of these duties are enhanced through the establishment of internal check system in its operation to minimize fraud and loss of funds.

The federal pay officer is the head of this office. Going by the provision of financial regulation (ff) section 104 (II), the officer “ is entrusted with the receipts, custody and disbursement of public money and is required to keep one of the recognized cash books, the transaction in which are subsequence embodies in the accounts rendered by the accountant – general of the federation”.

The office is segmented into eight (8) sections top facilitate efficient and effective performance of duties as stated above.

1.2 STATEMENT OF PROBLEM:

There has always been the call for proper accounting of the public fund. The treasury being the custodian of the public fund, has as its motor: accountability probity and transparency.

The federal; pay office, Enugu, being part of treasury is banqueted with the same number of problems that hinder the effectiveness of the established accounting system.

This study is focused on the following identified problems:

a. Delay in the preparation of final accounts monthly transcript.

b. Delay in the preparation of bank reconciliation statement.

c. Rate remittance/ cash transfers.

d. Inadequate method of revenue collection and control.

e. Inadequate staffing.

This research work is set to prefer a solution to these constraints that militate against the effectiveness of the established accounting system and its subsequent impact.

1.3 PURPOSE OF THE STUDY

In the light of the statements in 1.2, above, this research aims at ascertaining the impact and significance of government accounting system and then identify the other courses of its ineffectiveness or other wise in the federal pay office, Enugu.

The study also aims at analyzing the following:

a. the role played by the office in ensuring accountability of the public funds.

b. The extent of compliance with the financial regulation and treasury circulates etc., on the disbarment of funds etc by person or authorities entrusted with such responsibilities.

c. The extent to which fraud, misappropriation and embezzlement of public fund have persisted.

d. The cause of delay or tonight neglect in the implementation of the laid dawn accounting principles, rules and regulations.

e. The extent to which inadequate and inexperience suffering have contributed to the poor performance of the office in the government accounting system.

1.4.1 RESEARCH QUESTIONS

In view of the points raised in the statement of problems above the following research questions were formulated.

a. are the officers mining the key result area of the right caliber in terms of qualification and performance.

b. To what extent has the federal pay office strived in enforcing the implementation of the rules etc.

c. To what extent do the ministries / department accountable to the federal pay office comply with financial regulation and other guide in the performance of their duties?

d. What problems do the accounting officers encounter in the course of their duties?

1.4.2 HYPOTHESIS:

As a guide to determining the effectiveness and impact of the above, the following hypothetical statements are necessary.

1.      QUALIFICATION

H0 : The officers manning the key results area are not qualified.

Hi: The officers manning the key result area are really qualified to do the job.

2.      IMPLEMETATION

H0 : The federal pay office do not enforce the implementation of the rules.

Hi: The federal pay office ensures that the rules are properly implemented.

3.      COMPLIANCE

H0: The ministries/department accountable to the federal pay office do not comply with the guide as provided in the financial regulation.

4.      PROBLEMS ENCOUNTERED:

H0: Accounting officers do not encounter any form of difficulty in the course of their duties.

Hi: Accounting officers normally encounter problems in the course of their duties.

1.5    SCOPE OF THE STUDY;

The scope of this study is how the federal pay office, Enugu, as a division of the treasury, discharged it duties.

The main focus is on its compliance to the treasury requirement, the enforcement of the rules and regulation on the ministries /department are accountable to it, the impact and effectiveness of the accounting system including the short coming.

1.6    SIGNIFICANCE OF STUDY:

This research work is of great importance to the general public, the government and the researcher.

To the general public, it will help to educate them properly on the duties and function of the treasury in general and the federal pay office in particular.

It will serve as a front to the reduction of incidence of fraud and malpractice.

To the government, the out come of this research will go a long way in making the government realise its objective as people will be more aware of government intentions. It will as well enhance the implementation of the government accounting problems in government establishments.

This work will expose the research to the mastery of the government accounting system and its procedures, which is different from commercial accounting system.

TABLE OF CONTENT:

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Statement of the Research Problem

1.3     Objectives of the Study

1.4     Significance of the Study

1.5     Research Questions

1.6     Research Hypothesis

1.7     Conceptual and Operational Definition

1.8     Assumptions

1.9     Limitations of the Study

 

CHAPTER TWO

LITERATURE REVIEW

2.1     Sources of Literature

2.2     The Review

2.3     Summary of Literature Review

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

Bibliography

 

 

HOW TO GET THE FULL PROJECT WORK

 

PLEASE, print the following instructions and information if you will like to order/buy our complete written material(s).

HOW TO RECEIVE PROJECT MATERIAL(S)

After paying the appropriate amount (#10000) into our bank Account below, send the following information to

08139462710 or 08137701720

 

(1)Your project topics

(2) Email Address

(3) Payment Name

(4)Teller Number

We will send your material(s) immediately we receive bank alert

 

BANK ACCOUNTS

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 0046579864

Bank: GTBank.

 

OR

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 2023350498

Bank: UBA.

 

HOW TO IDENTIFY SCAM/FRAUD

As a result of fraud in Nigeria, people don’t believe there are good online businesses in Nigeria.

 

But on this site, we have provided “table of content and chapter one” of all our project topics and materials in order to convince you that we have the complete materials.

 

Secondly, we have provided our Bank Account on this site. Our Bank Account contains all information about the owner of this website. For your own security, all payment should be made in the bank.

 

No Fraudulent company uses Bank Account as a means of payment, because Bank Account contains the overall information of the owner

 

CAUTION/WARNING

Please, DO NOT COPY any of our materials on this website WORD-TO-WORD. These materials are to assist, direct you during your project.  Study the materials carefully and use the information in them to develop your own new copy. Copying these materials word-to-word is CHEATING/ ILLEGAL because it affects Educational standard, and we will not be held responsible for it. If you must copy word-to-word please do not order/buy.

 

That you ordered this material shows you have agreed not to copy word-to-word.

 

 

FOR MORE INFORMATION, CALL:

08139462710 or 08137701720

 

YOU CAN ALSO CALL:

08068231953, 08168759420

 

 

Visit any of our project websites below:

www.easyprojectmaterials.com

www.easyprojectmaterials.com.ng

www.easyprojectmaterial.net

www.easyprojectmaterial.net.ng

www.easyprojectsolutions.com

www.worldofnolimit.com

www.worldofnolimit.com

 

 

 

Tags: ,

7 years ago 0 Comments Short URL

THE IMPACT OF ACCOUNTING ON ORGANISATION EFFECTIVENESS. A CASE STUDY OF FEDERAL PAY OFFICE, ENUGU

ABSTRACT

The need for keeping prompt and accurate record of transaction in the government services of the receipt and disbursement of public fund cannot be over-emphasized. This is why the officers of the Accountant –General of the federation in whose hands this duty falls, has over the years been engaged in the determination of procedure to achieve an optimum effectiveness of these recordings.

The management of public fund regimes an appropriate and comprehensive accounting system. This has necessitated the formulation of a number of control measure to ensure accountability and probity right from the budget proposal level to the actual implementation.

As government spending grows, there is the need to do more than our tailing spending within appropriate amount as it is entirely possible to expend money without reaping the reward for such scientific. Thus, the need to evaluate the benefits and manage the costs become more essential. This is the enrolment of accounting, and its efficiency and effectiveness manifests the impact on the governed.

CHAPTER ONE

INTRODUCTION

1.1    BACKGROUND OF STUDY

The management and control of the public fund is the heart of government administration. This calls for the need for an acceptable accounting system that will comprehensively prefer solution to the accounting needs of the government on public funds is governed by the financial (control and management). Act of 1958 A to E into section 154, dealing with the operation of the consideration Amendment of 1957 which inserted sub –154 A to E into section 154, dealing operation of the constrained therein formed the based of the financial Act which were replicated with slight changes in the 1979 and 1989 constitution, Higher to , government accounting is regulated by section 129 –145 of the constitution, the laws enacted by government in power, the financial control and management Act 1958, by decree and acts enacted from time to time.

The management and control of the public fund is invested on the federal ministry of finance and this rests on the shoulders of the Treasury now referred to as the office of the Accountant General.

In the treasury its self, functions and duties are streamlined to a set of guide. This is because government accounting is based strictly on cash”.

The expenditure and receipts for the year are balanced and closed for the year and there is no transfer to the next period.

The financial regulation, treasury accounting manual, and regulation. That guide the treasury in the management and control of the public find of the government whose objective is service.

This study is directed to a division of the treasury the federal pay office, Enugu. It will be concerned mainly with the duties and functions of the office, the effectiveness of the accounting as it relates to the goals of the

Government which is service. The study will also determines to what extent the principles, rules and regulation governing. The government accounting system is being utilized and its effect on the general public.

The federal pay office, Enugu which is the main focus of this work has the following as its main general duties:

i. receiving and payment of cash.

ii. Keeping of cash book to record all the cash transaction.

iii. Operation of a bank account on which cheques are drawn.

iv. Providing information on the cash position at a given date.

Effectiveness of these duties are enhanced through the establishment of internal check system in its operation to minimize fraud and loss of funds.

The federal pay officer is the head of this office. Going by the provision of financial regulation (ff) section 104 (II), the officer “ is entrusted with the receipts, custody and disbursement of public money and is required to keep one of the recognized cash books, the transaction in which are subsequence embodies in the accounts rendered by the accountant – general of the federation”.

The office is segmented into eight (8) sections top facilitate efficient and effective performance of duties as stated above.

1.2 STATEMENT OF PROBLEM:

There has always been the call for proper accounting of the public fund. The treasury being the custodian of the public fund, has as its motor: accountability probity and transparency.

The federal; pay office, Enugu, being part of treasury is banqueted with the same number of problems that hinder the effectiveness of the established accounting system.

This study is focused on the following identified problems:

a. Delay in the preparation of final accounts monthly transcript.

b. Delay in the preparation of bank reconciliation statement.

c. Rate remittance/ cash transfers.

d. Inadequate method of revenue collection and control.

e. Inadequate staffing.

This research work is set to prefer a solution to these constraints that militate against the effectiveness of the established accounting system and its subsequent impact.

1.3 PURPOSE OF THE STUDY

In the light of the statements in 1.2, above, this research aims at ascertaining the impact and significance of government accounting system and then identify the other courses of its ineffectiveness or other wise in the federal pay office, Enugu.

The study also aims at analyzing the following:

a. the role played by the office in ensuring accountability of the public funds.

b. The extent of compliance with the financial regulation and treasury circulates etc., on the disbarment of funds etc by person or authorities entrusted with such responsibilities.

c. The extent to which fraud, misappropriation and embezzlement of public fund have persisted.

d. The cause of delay or tonight neglect in the implementation of the laid dawn accounting principles, rules and regulations.

e. The extent to which inadequate and inexperience suffering have contributed to the poor performance of the office in the government accounting system.

1.4.1 RESEARCH QUESTIONS

In view of the points raised in the statement of problems above the following research questions were formulated.

a. are the officers mining the key result area of the right caliber in terms of qualification and performance.

b. To what extent has the federal pay office strived in enforcing the implementation of the rules etc.

c. To what extent do the ministries / department accountable to the federal pay office comply with financial regulation and other guide in the performance of their duties?

d. What problems do the accounting officers encounter in the course of their duties?

1.4.2 HYPOTHESIS:

As a guide to determining the effectiveness and impact of the above, the following hypothetical statements are necessary.

1.      QUALIFICATION

H0 : The officers manning the key results area are not qualified.

Hi: The officers manning the key result area are really qualified to do the job.

2.      IMPLEMETATION

H0 : The federal pay office do not enforce the implementation of the rules.

Hi: The federal pay office ensures that the rules are properly implemented.

3.      COMPLIANCE

H0: The ministries/department accountable to the federal pay office do not comply with the guide as provided in the financial regulation.

4.      PROBLEMS ENCOUNTERED:

H0: Accounting officers do not encounter any form of difficulty in the course of their duties.

Hi: Accounting officers normally encounter problems in the course of their duties.

1.5    SCOPE OF THE STUDY;

The scope of this study is how the federal pay office, Enugu, as a division of the treasury, discharged it duties.

The main focus is on its compliance to the treasury requirement, the enforcement of the rules and regulation on the ministries /department are accountable to it, the impact and effectiveness of the accounting system including the short coming.

1.6    SIGNIFICANCE OF STUDY:

This research work is of great importance to the general public, the government and the researcher.

To the general public, it will help to educate them properly on the duties and function of the treasury in general and the federal pay office in particular.

It will serve as a front to the reduction of incidence of fraud and malpractice.

To the government, the out come of this research will go a long way in making the government realise its objective as people will be more aware of government intentions. It will as well enhance the implementation of the government accounting problems in government establishments.

This work will expose the research to the mastery of the government accounting system and its procedures, which is different from commercial accounting system.

TABLE OF CONTENT:

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Statement of the Research Problem

1.3     Objectives of the Study

1.4     Significance of the Study

1.5     Research Questions

1.6     Research Hypothesis

1.7     Conceptual and Operational Definition

1.8     Assumptions

1.9     Limitations of the Study

 

CHAPTER TWO

LITERATURE REVIEW

2.1     Sources of Literature

2.2     The Review

2.3     Summary of Literature Review

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

Bibliography

 

 

HOW TO GET THE FULL PROJECT WORK

 

PLEASE, print the following instructions and information if you will like to order/buy our complete written material(s).

HOW TO RECEIVE PROJECT MATERIAL(S)

After paying the appropriate amount (#5000) into our bank Account below, send the following information to

08139462710 or 08137701720

 

(1)Your project topics

(2) Email Address

(3) Payment Name

(4)Teller Number

We will send your material(s) immediately we receive bank alert

 

BANK ACCOUNTS

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 0046579864

Bank: GTBank.

 

OR

Account Name: AMUTAH DANIEL CHUKWUDI

Account Number: 2023350498

Bank: UBA.

 

HOW TO IDENTIFY SCAM/FRAUD

As a result of fraud in Nigeria, people don’t believe there are good online businesses in Nigeria.

 

But on this site, we have provided “table of content and chapter one” of all our project topics and materials in order to convince you that we have the complete materials.

 

Secondly, we have provided our Bank Account on this site. Our Bank Account contains all information about the owner of this website. For your own security, all payment should be made in the bank.

 

No Fraudulent company uses Bank Account as a means of payment, because Bank Account contains the overall information of the owner

 

CAUTION/WARNING

Please, DO NOT COPY any of our materials on this website WORD-TO-WORD. These materials are to assist, direct you during your project.  Study the materials carefully and use the information in them to develop your own new copy. Copying these materials word-to-word is CHEATING/ ILLEGAL because it affects Educational standard, and we will not be held responsible for it. If you must copy word-to-word please do not order/buy.

 

That you ordered this material shows you have agreed not to copy word-to-word.

 

 

FOR MORE INFORMATION, CALL:

08139462710 or 08137701720

 

YOU CAN ALSO CALL:

08068231953, 08168759420

 

 

Visit any of our project websites below:

www.easyprojectmaterials.com

www.easyprojectmaterials.com.ng

www.easyprojectmaterial.net

www.easyprojectmaterial.net.ng

www.easyprojectsolutions.com

www.worldofnolimit.com

www.worldofnolimit.com

 

 

 

Tags: ,

7 years ago 0 Comments Short URL

THE ROLE OF COMMUNICATION IN AN ORGANISATION PERFORMANCE (A CASE STUDY OF NIGERIAN BOTTLING COMPANY, 9TH MILE CORNER, ENUGU).

THE ROLE OF COMMUNICATION IN AN ORGANISATION PERFORMANCE (A CASE STUDY OF NIGERIAN BOTTLING COMPANY, 9TH MILE CORNER, ENUGU).

 

 

CHAPTER ONE:  Introduction

1.1           Background of the study

1.2           Statement of the problem

1.3           Purpose of the study

1.4           Scope of the study

1.5           Research Hypothesis

1.6           Research Question

1.7           Significance of the study

1.8           Limitation of the study

1.9           Definition of terms

Reference

CHAPTER TWO:  Review of Related Literature

2.1           The role of communication in an organization

2.2           The communication process

2.3           Channels/Methods of Communication

2.4           Methods of Communication

2.5           Communication Types

2.6           Communication Barriers

2.7           Principles of Effective/Good Communication

Reference

CHAPTER THREE: Research Design and Methodology

3.1           Research Designs

3.2           Area of the study

3.3           Population of the study

3.4           Sample and sampling procedures/techniques

3.5           Instrument for data collection

3.6           Validation of the instrument

3.7           Reliability of the instrument

3.8           Method of data collection

3.9           Method of Data Analysis

Reference

CHAPTER FOUR: Data presentation and Analysis

4.1           Presentation and Analysis

4.2           Testing of Hypothesis

4.3           Summary of Results

CHAPTER FIVE: Discussion, Conclusion and Recommendations.

5.1           Discussion of Results/Findings

5.2           Conclusions

5.3           Implication(s) of the research findings

5.4           Recommendations

5.5           Suggestions for further research

Reference

Bibliography

Appendages

 

LIST OF TABLES

 

Table 4i.              Method(s) used to transmit information in the company.

Table 4ii.             The General Attitude to work as regards communication system in the company.

Table 4iii.           Direction of communication

Table 4iv.            Channelling of Grievance and Suggestions

Table 4v.             How Employees value the Importance of communication in the company.

Table 4vi.            Rating of Communication by the Company.

Table 4vii.          Methods of Communication that is most effective in the company for organizational performance.

Table viii.           Delegation of Authority adopted within the company.

 

ABSTRACT

 

Many organization encounter various problems in communication within or outside the organization.  Due to this fact, the researcher deemed it necessary to research into various communication techniques/system, methods and channels of communication adopted by Nigerian Bottling Company Plc in the achievement of an organizational performance.

The aims of this write-up was actually to determine the adequacy of communication system in Nigerian Bottling Company and also the possible barriers, that would hinder the effectiveness of the system which in turn effects the organization performance.  In carrying out this research, review of related authors works were actually barriers principle and importance of communication.

To ascertain the people opinion on the adequacy and the possible communication barriers, there would be no other way of determining the opinion of different individuals than through questionnaires, oral interview and observation.

From the questionnaires, presentation of analysis and interpretation of data were drawn.  Showing that there were certain communication barriers that hinder organization performances.  Some recommendation were then deduced from the finding which the researcher feels that if management adopted it may improve the role of communication system in Nigerian Bottling Company.

 

 

CHAPTER ONE

 

 

INTRODUCTION

Communication consists of all the processes by which information is transmitted and received.  The subject matter may include facts, intentions, attitudes etc. and the chief purpose of communication is to make the receiver to understand what is in the mind of the sender.

Therefore, communication is incomplete unless it is received and understood.  As the usual outcome of the understanding is change in behaviour, effective communication can be regarded as part of a learning process.

Every organization depends for its daily operations on intricate communication network, which has improved over the years and has proved itself indispensable.  The bigger the firm, the more elaborate the system becomes, and the greater the likelihood of expensive and time wasting.  Mistake caused by the misunderstanding of the system from the psychological point of view, communication have a value which goes beyond the transmission and reception of information.  The form which a communication takes profoundly effect the attitude of the employees and the degree to which they understand and support management policies.  Many individual disputes originate from the failure of communication the understanding by the employees of the intentions of management or a misinterpretation of company’s policy.

1.1           THE BACKGROUND OF THE STUDY:

Communication is fundamental to the existence of every human organization and it is so vital that without it no organization can succeed.  Infact, communication is indispensable to human existence. Because one must like to communicate with people around him or her to share experience, ideas and feelings.

In an organization, one can only imagine what would happen if no communication exists.  The employees will like to know when changes especially those that will affect them are about to make place.  They will like to know what is expected of them in the organization to act in accordance with the standard rules and regulation and to let their feeding, desires, aspirations and effects to be known and recognized.  Other members of the organization particularly the management.  A good organization is the one which derives its objective from those of its members and this can only be achieved by establishing an effective down-ward, upward and lateral communication system.  Hence, many organization plans was not successfully achieved, due to the poor communication channel used.

1.2           STATEMENT OF THE PROBLEM:

This study to solve the following research problems on the role of communication in an organization performance especially in Nigerian Bottling Company seeks to answer the following questions:

1.      The company lacks modernized or latest communication gadgets.

2.      The company experience poor communication channel.

3.      Some managers are disillusioned because major decision affecting their departments are taken without them being included.

4.      Most of the important directives given are treated with little or no seriousness.

5.      Little of the information in the organization comes through grapevine.

6.      Overloading of information towards the junior staff.

7.      Some of the workers are illiterate and cannot read and write.

 

 

1.3           PURPOSE OF THE STUDY:

The purpose of this study is to find out the communication techniques and system used by the Nigerian Bottling Company Plc.  And the determining of the effectiveness of such techniques and the system for effective organization performance.  The major channels of barriers to effective communicating in the industry includes classifying any assumptions, avoiding semantic distortion, goody expressing of messages, polarization and discouraging of nonverbal messages.

Also, the company resolute conflicts through analyzing of the problem, identifying the needs of each of the parties searching for alternatives and having a careful attitude towards criticism.  Also to recommend the best advertising strategy a firm can adopt to produce effectively.

1.4           SCOPE OF THE STUDY:

The impact of communication for effective organization performance in Nigeria affects almost all aspects of the organization but given the limited time and available resources, it is unreliable to contemplate on all the organisations in Nigeria of Enugu State.

Hence the study is consequently limited to Nigerian Bottling Company Plc, Nsude, 9th Mile Corner near Enugu.  This firm has been selected with the hope that information from it will help us to identify the effect of communication in the organization performance of the company.

1.5           RESEARCH QUESTIONS:

1.      What are the methods of disseminating effective communication in the organization?

2.      Do the employees of the company know what is expected from them.

3.      What are the importance of communication to the company?

4.      How efficient is management in ensuring that the barriers to the effective communication are carefully eliminated?

5.      What are the barriers to effective communication?

1.6           RESEARCH HYPOTHESIS:

H1:    Proper delegation of authority has been adopted by the Nigerian Bottling Company Ltd.

Ho:    Proper delegation of authority has not been adopted by the Nigerian Bottling Company Ltd.

H1:    Workers channel their grievances and suggestions direct to the management.

Ho:    Workers do not channel their grievances and suggestions direct to the management.

H1:    The attitude of workers as regards the system of communication in the company is very good.

Ho:    The attitude of workers as regards the system of communication in the company is not very good.

H1:    Employees value the importance of communication to the company.

Ho:    Employees do not value the importance of communication to the company.

H1:    The communication rating in the company is very high.

Ho:    The communication rating in the company is not very high.

H1:    The direction of communication in the company is downward-upward flow.

Ho:    The direction of communication in the company is not downward-upward flow.

 

1.7           LIMITATIONS OF THE STUDY:

Conducting an empirical research is not an easy task, even for a competent researcher.  This research on the role of communication for effective organizational performance was not an exception to the usual constraints and other problems associated with similar researchers in our society.  Environment problem vary from one place to another, depending on such factors as the temperament of the respondents, the nature of the research level of education of the respondent.

Despite the above fact is external to the researcher personal constraints such as limited time, limited resources, finance, inadequate data and secrecy of certain records were encountered.

1.8           SIGNIFICANCE OF THE STUDY:

The researcher therefore aims at focusing the attention of business managers to the importance of communication in business organisation.

Specifically, this study will be of great help to Nigerian Bottling Company, their customers and of course the researcher and the academic world.

It will benefit the company a lot by helping them to know the best media or medium to use.

The academic world, this study is expected to increase the store of knowledge.  The researcher stands opportunity to gain from the study in areas of communication.  Students and lecturers benefits from this research work also.

1.9           DEFINITION OF TERMS:

The following terminologies are defined to reflect their meanings in this project.

Role:

This means the functions or the duty which a person or a thing performs or ought to perform.

Communication:

According to Hybels and Weave (1986, p.6), communication is a process in which people share information, ideas and feelings.  Also it can be defined as the process of transmitting and receiving information.


Organisation:

An organisation refer to when people come together to work in pursuit of common goals, they establish a hierarchy of authority in other to attain the common goals, they also in the process divide tasks according to members area of specialization so that the human resources within the organisation can be properly harnessed to achieve the set objectives.

Performance:

This refers to as the notable action or achievement.

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